mymagstore ships to prisons every day, but there are restictions and rules.

 -  Adult magazines are generally not allowed.

 -  Magazines depicting violence or gangs are often rejected.

 -  Men's magazines, such as Maxim or FHM, are sometimes rejected
    because of nudity.

 -  The number of magazines allowed at one time is usually limited.
     It seems three is a safe number, but check with your institution.

 -  Many states have requirements that magazines, books, and newspapers
    come directly from the publisher, but this is interpreted differently
    by each state, each prison, and each mail-room employee.  Several
    states have consent decrees that treat internet providers like ourselves
    the same as Barnes & Noble or Borders, but we still sometimes get rejected
    as not being "directly from the publisher".  We have shipped to the
    same inmate in the same facility several times, then a shipment will
    be rejected as not from the publisher.  Then the next shipment goes
    through with no problem.

Sometimes the magazines just don't get through and either disappear or get returned to us unopened.  We will give you a tracking number from the USPS so you can follow the shipment, but if the prison rejects all or part of the order, we assume no responsibility, and you must bear the cost.

What if your order is returned?

This is how we handle returns. In all cases except for item #1 (below), no credit is issued for the shipping and handling charge--only the magazines.

1.  If we mess up the order, we will reship at our cost. If we put a different delivery address on the package, or if we cannot show proof of delivery, we will reship at our expense or issue full credit, including shipping and handling.

2.  If an inmate is released or transferred, we issue credit for the 80% of the magazines only.

3.  If more magazines are ordered than your facility allows and they are returned, we will do one of two things: either pull out enough magazines to meet the allowed amount and reship the balance without giving any credit on the magazines not sent back -- these pay for the extra postage; or, two, issue credit for 80% of the magazines.

4.  Orders returned for content are handled in two ways. (a) if the offending magazine is identified, we will pull it out and reship the order, giving no credit for the offending magazine -- it pays the extra postage, or (b) we do not reship but issue 80% credit for the magazines.

5.  Magazines returned because they "must come from the publisher" will be credited at 80%. Barnes & Noble, Borders, and amazon.com are definitely not publishers, so if they are allowed in and we are not, the act constitutes restraint of trade and discrimination, but we are too small to pursue the matter. However, if you can show us that you have appealed the rejection based on the above, we will refund 100% of the order, including shipping and handling, regardless of whether your appeal was successful. That more facilities see us as legitimate, the less this type of return will happen.

Selling single copies is a labor-intensive and low-margin business, so the above rules are not designed to punish, but rather to keep us in business so our services remain available to you.